Delivery Charges

Pyrotex Fireworks Delivery Charges

Delivery of fireworks can be extremely expensive. We are shipping live explosives, trying to be competitive with our delivery costs across the whole country.

We can offer Next Day & Nationwide Delivery ALL YEAR ROUND.  Please contact Pyrotex if you require this service.

Delivery Costs by Price Variant. 

Free local delivery within a 10 mile radius from our office in Branston.

 Collection in person

Please enter into the comments box the day you wish to collect, please allow 1 - 2 working days, collection is between 10am and 4pm

Delivery Details

Where possible please order in plenty of time. Orders will be processed and dispatched in the order they are received. We send an email confirmation when you order has been dispatched, under normal circumstances you will receive your delivery in 2 - 3 days working days. If you do not receive this email within 5 working days of your display, please call or email us to check your order is on its way.

Please note that during our busy periods - 2 weeks prior to 5th November and 2 weeks prior to 31st December. Your orders may take longer to process but we will be in touch to arrange a date.

Dispatched Orders

We will dispatch all orders placed before 4pm. There are no Saturday / Sunday deliveries, so orders dispatched on a Friday will not be delivered until the following week. 

*Our delivery service is not available to all areas of the UK these areas include the Scottish Highlands and other remote areas. 

ALL CONSIGNMENTS MUST BE SIGNED FOR

It is important you use an address where someone will be able to sign for your order. Where possible use a business address for your delivery as it is more likely that somebody will be there. Please remember, legally, fireworks must be signed for by someone over 18 and identification may be required.

Failed Delivery Attempts.

If the delivery fails due to no one being present at the premises or not 18 or over, our courier will usually leave a card for you to get in touch to arrange a re-delivery. Please note that re-delivery is subject to a £30 re-delivery charge so please try to ensure that there is someone available to sign for the fireworks. We reserve the right to charge the re-delivery fee.

Returns Policy.

We only accept returns on faulty goods.

Consumer Protection (Distance Selling) Regulations.

Cancellation Rights

1 You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods.

2 If you wish to cancel this contract you must indicate this in writing or another durable medium such as letter, email (provide addresses/email addresses details by which to cancel) within the cancellation period.

3 You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession.

4 You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be done through our specialist hazardous goods courier. The cost of which is to be borne by you, failing which we will recover the goods, the cost of which will be deducted from any refund due to you

5 Upon the cancellation of a contract we shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation.

6 Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979 the cost of recovering the goods will be borne by ourselves.